Contact Us
Placing Your Order
To place your order please call us Toll-free 800-MELMAT-9 (635-6289) or 714-379-4555.
Payment Options
Credit Cards: Visa and Master Card.
We also accept Bank Checks, Money Orders, and company checks*.
Bank Checks and Money Orders should be made payable to "Melmat, Inc." and mailed to:
Melmat, Inc.
5333 Industrial Dr
Huntington Beach, CA 92649
Shipping Charges
All in-stock merchandise is shipped the next/same business day.
Sales Tax
Sales tax will be automatically added to orders shipped within the State of California.
* Payment by company check:
Orders will not be shipped before check posting as cleared. There is a $30.00 fee for returned checks.
Returns
If you are not satisfied with the quality or performance of your order we will replace the product or refund your money (at your option) within 30 days after your purchase. All liability, either expressed or implied is limited to replacement of the product. This guarantee is voided if the Melmat, Inc. product has been abused beyond normal and sensible wear and tear.
PLEASE NOTE:
Melmat, Inc. will accept returns on new products only.
All returns must be accompanied by a return authorization number (RMA). Please contact us at: 714-379-4555 or by e-mail, for authorization and return instructions. Please include a copy of the original invoice so we can process your return promptly.
Customer Service
If you have any service, shipping or billing questions, you may contact us via e-mail: info@melmat.com, phone: 714-379-4555, fax: 714- 379-4554, 8:00 AM to 5:00 PM, PST.